1 reviews | Active since May 2016
Slow Internet
My internet was down over a month due to Telkom issues. Once this was resolved I purchased a new modem. Since then I have phoned MWEB 3 times within a week regarding the line speed. It is ridiculously slow. I have resorted to using my phone data which is not ideal. MWEB telling me there is nothing they can do is not acceptable. I need this sorted out.
Good day
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service consultant, this matter has now been addressed.
We have forwarded your query to the relevant persons to contact you to address the speeds.
Kind regards
MWEB Client Services
Best regards,
Good day
Thank you for taking the time to bring this matter to our attention.
As discussed with our client service consultant, this matter has now been addressed.
We have forwarded your query to the relevant persons to contact you to address the speeds.
Kind regards
MWEB Client Services
Best regards,