DG
Dean G
1 reviews | Active since Dec 2015
08 Apr 2017, 16:44
Slow Connection
<p>Hi</p> <p> </p> <p>I'm paying for 4Mbps and for some reason suddenly only receiving 2Mbps</p> <p> </p> <p>Please sort out asap</p> <p> </p> <p>Regards</p>
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Mweb's replyOfficial
10 Apr 2017, 11:55Good day Dean.G
Thank you for raising your concerns.
We have checked the line sync speed and it is syncing just over 4MB.
As per your discussion with our Customer service consultant this matter has now been addressed. You will be doing further troubleshooting by contacting technical support.
Your query will remain open until root cause is found on your side.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply10 Apr 2017, 11:55
Official
Good day Dean.G
Thank you for raising your concerns.
We have checked the line sync speed and it is syncing just over 4MB.
As per your discussion with our Customer service consultant this matter has now been addressed. You will be doing further troubleshooting by contacting technical support.
Your query will remain open until root cause is found on your side.
Kind regards
MWEB Client Services
Best regards,