Sloppy MWEB!

Dear Mweb!

I trust I can reach you on this platform since I am unable to reach you by phone. I spent 26 minutes waiting for a representative to answer while I waited in vain. My internet connect is a PROBLEM. I need the relocation of my router. VUMATEL placed the router where they felt appropriate and since fibre installation, I do not have coverage everywhere in my house. I am customer number ***3. I am shopping around for an ISP and at this rate, my next comms to you will be to cancel this sloppy service.

Regards, Unhappy ***3