1 reviews | Active since Sept 2017
Sloooooooooow internet speed
Man, I have had it with Mweb. Uncapped 4mb line, and my download speed on a Sunday at 5.45pm is 24.7kb per second......... Got a call last month saying that I have reached my threshold, yes thats right my UNCAPPED threshold, and that is why my internet is slow. Chaps my internet was faster when I exceeded my threshold last month. Anyway, its the 3rd of September, no way in hell I have reached any threshold. So throttling me is probably not the best thing to do. And for that reason, after 11 years with you idiots, I am packing my uncapped slow as s*** adsl package with you and giving it back to you for free, i wont ask for any money back. . Next stop, your competition, which I am sure will treat me with the respect i deserve. Never have I ever missed a payment with you EVER!!! All i ask, is for great service and to get the 4mb per second data I am paying for. Keep Well, you will miss me, and I will sure as hell not miss you. I shall pop a bottle of Champers to celebrate the end of this awful journey with Mweb.
Good day NotAnIdiot
Thank you for raising your concerns.
We tried calling you on the number provided but it goes straight to VM.
Please feel free to drop us a PM with an alternative number or when it will be a convenient time to contact you.
See following link with regards to Uncapped ADSL service: http://www.mweb.co.za/help/ADSL/ViewArticle/tabid/3766/Article/15691/ADSL-Speed-and-Performance-Part-3-Traffic-and-Shaping.aspx?page=2
Kind regards
MWEB Client Services
Best regards,
Good day NotAnIdiot
Thank you for raising your concerns.
We tried calling you on the number provided but it goes straight to VM.
Please feel free to drop us a PM with an alternative number or when it will be a convenient time to contact you.
See following link with regards to Uncapped ADSL service: http://www.mweb.co.za/help/ADSL/ViewArticle/tabid/3766/Article/15691/ADSL-Speed-and-Performance-Part-3-Traffic-and-Shaping.aspx?page=2
Kind regards
MWEB Client Services
Best regards,
