VL
Vuyolwethu L
1 reviews | Active since Mar 2026
24 Mar 2026, 10:32
Siziphiwe was of great help but your company in general doesn’t really make me 100 satisfied
Siziphiwe was of great help but your company in general doesn’t really make me 100 satisfied. When I call the call centre they drop my call a couple of times and you’re always queuing.
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Replies (1)
Mweb's replyOfficial
24 Mar 2026, 10:46Hi Vuyolwethu,
We’re glad to hear that Siziphiwe was able to assist you and provide helpful support. At the same time, we completely understand how frustrating repeated dropped calls and long queues can be, and how this impacts your overall satisfaction. Your feedback highlights areas where we need to improve, and it’s very valuable to us.
If you still require any assistance or have concerns that need attention, please send us a direct message on Hello Peter with your account details. The team will review your situation and provide personalised support to help resolve any outstanding issues.
Thank you for sharing your experience and for your patience as we work to enhance our service for all customers.
Kind regards,
Mweb Team
We’re glad to hear that Siziphiwe was able to assist you and provide helpful support. At the same time, we completely understand how frustrating repeated dropped calls and long queues can be, and how this impacts your overall satisfaction. Your feedback highlights areas where we need to improve, and it’s very valuable to us.
If you still require any assistance or have concerns that need attention, please send us a direct message on Hello Peter with your account details. The team will review your situation and provide personalised support to help resolve any outstanding issues.
Thank you for sharing your experience and for your patience as we work to enhance our service for all customers.
Kind regards,
Mweb Team
Mweb's reply24 Mar 2026, 10:46
Official
Hi Vuyolwethu,
We’re glad to hear that Siziphiwe was able to assist you and provide helpful support. At the same time, we completely understand how frustrating repeated dropped calls and long queues can be, and how this impacts your overall satisfaction. Your feedback highlights areas where we need to improve, and it’s very valuable to us.
If you still require any assistance or have concerns that need attention, please send us a direct message on Hello Peter with your account details. The team will review your situation and provide personalised support to help resolve any outstanding issues.
Thank you for sharing your experience and for your patience as we work to enhance our service for all customers.
Kind regards,
Mweb Team
We’re glad to hear that Siziphiwe was able to assist you and provide helpful support. At the same time, we completely understand how frustrating repeated dropped calls and long queues can be, and how this impacts your overall satisfaction. Your feedback highlights areas where we need to improve, and it’s very valuable to us.
If you still require any assistance or have concerns that need attention, please send us a direct message on Hello Peter with your account details. The team will review your situation and provide personalised support to help resolve any outstanding issues.
Thank you for sharing your experience and for your patience as we work to enhance our service for all customers.
Kind regards,
Mweb Team