Hello Nancy,
We appreciate you recognising Sindiso, especially after such a frustrating wait for your issue to be resolved. It's reassuring to know that once he assisted you, his support helped turn the experience around and left you feeling better supported. We also value your patience throughout the process and will continue working towards making support more efficient, while maintaining the level of care you received from him.
A smoother way to stay connected to your service, right from your phone with the Mweb app
Getting Started with the Mweb App (Latest App version:
2.1.14) Kind regards,
The Mweb Team