signed up for Fibre - not getting activated

<p>I signed up for Mweb Fibre at the beginning of the month. The modem was delivered. I phoned them to activate the internet but to no avail. They keep on telling me I will get an sms with a username and password - but nothing. Eventually on friday I got fed up - (after speaking to their call center about 4 times - go see - its on record) i phoned again for the 5th time and spoke to a manager with the name Ashe Abrahams who informed me that they will activate it on monday 5th Dec. I received a call just after 4 today and the Lady informed me it was activated and I will receive an sms. I received the sms with username: $ Password: $ I "entered" this information but once again with no luck. ICALLED THE CALL CENTER AGAIN and they informed me that the acount is not activated!!! After 5 days! please - i would like to cancel this service - come and collect your modem as I would rather go back to Telkom.</p>