Sign up with MWEB if three to six days for repairs sounds acceptable

I wish I could give them a zero Having been without the Internet for three full days. I phoned for the third time today and the technician finally logged a call. I HAVE BEEN TOLD THAT I WILL GET SERVICE IN ANOTHER 3 to 6 DAYS. Disgusting and unacceptable service. Nobody told me that this would happen when I signed up. I want out and I'm told that there are penalties. How in this day and age of working from home can an internet service provider consider this acceptable? I should have known from the day of the installation that this was a mistake. The quality control during the installation was shocking. It was done only a few months ago and the cabling is hanging in unsightly loops from the wall. No wonder it doesn't work. Buyer beware. Find a service provider that cares.