Shutty service when it comes to repaying back my reimbur*****t

Hi Goodday,

Hi, Received a no-reply email which is asking me for the same information I already sent to this email. Customer service person Newthricha Johnson.. all the information requested was provided. (On Mon, 29 Mar 2021, 12:10)

Information was sent to them was as follow : Hi Finance Department, > > Please note the on 17/02/2021 my account was activated and the next > payment to keep the account active was 17/03/2021 which was made on the > 15/03/2021 reference on your statement (H2/150321/625) and on my statement > the payment was made on 15/03/2021. > > On 26/03/2021 a payment went off from my account by mweb for R399.00, can > you please reimburse my amount of R400.00 > > Attached is the following documentations for your perusal > - Mweb Statement > - Standard bank statement > - ID Copy

All this was sent to *** and the contact center said it takes 24hrs and still no reimbur*****t. PLEASE ADVISE WHEN ILL GET MY MONEY BACK.

Regards Daniel