GS
Gayle S
1 reviews | Active since Aug 2015
09 Mar 2026, 09:10
Shocking technical help - THEY DO NOT ANSWER THE CALLS
Shocking service - actually zero service. I have held online for technical help for 1.5 hours on my call and over 8 hours on my computer- not one return call from them - The amount of spam I am getting coming thru the server is overwhelming - do yourselves a favour and DO NOT USE MWEB
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Mweb's replyOfficial
09 Mar 2026, 10:48Hi ***le, thank you for sharing your experience. We completely understand how frustrating it must have been to spend hours waiting for support and still face spam issues on your email, that is not the level of service we aim to provide. We see that our technical support team has assisted you via live chat, and we hope the guidance offered has helped reduce the spam and address your concerns.We truly value your patience and feedback. Please don’t hesitate to reach out through our secure support channels if anything else arises, we’re committed to ensuring your experience improves and that your connection is reliable and hassle-free. U^
Best regards,
Mweb's reply09 Mar 2026, 10:48
Official
Hi ***le, thank you for sharing your experience. We completely understand how frustrating it must have been to spend hours waiting for support and still face spam issues on your email, that is not the level of service we aim to provide. We see that our technical support team has assisted you via live chat, and we hope the guidance offered has helped reduce the spam and address your concerns.We truly value your patience and feedback. Please don’t hesitate to reach out through our secure support channels if anything else arises, we’re committed to ensuring your experience improves and that your connection is reliable and hassle-free. U^
Best regards,