Shocking Service from MWEB - A big fat 0 (zero)from me!!!

Absolutely useless company that makes promises that they cannot keep! I've been trying to find an email address since 19/12/2022 to ask a simple question about how to do an MTN Data SIM card swop that I got through MWEB. I made contact with their Facebook message page as their website doesn't list any email addresses. On 22/12/2022 I sent a follow up to which I got s reply on 28/12/2022 asking for information to which I rep**** with the info. On the 06/01/2023 I got a reply saying that someone would make contact with me on 09/01/2023 @ 13:00. Needless to say, that nobody has made contact with me. I wish that HelloPeter had a rating of 0 (zero) as I would give MWEB a rating of 0 as they don't have any service whatsoever!!!!