YD
Yolanda D
1 reviews | Active since Mar 2021
04 Apr 2026, 08:09
Shocking Service from Mweb !
My line got suspended even though my account is in credit, so they said. I was told my line will be activated again within 24 hours it’s been 72 hours and now I’m told my address was captured incorrectly but the billing statements come to the correct address all the time! When you call you wait in line for over an hour and when they finally pick up they cannot assist you and they give you a turnaround time that they don’t even honour. pathetic service!
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Mweb's replyOfficial
07 Apr 2026, 08:47Hello Yolanda,
Some messages over the Easter weekend may not have been responded to immediately. We want to reassure you that Mweb is fully committed to providing support and will address every query without delay.
This is an automated follow-up to make sure you are fully supported. Please send a private message for any assistance. We’ll reply as quickly as possible.
Kind regards,
The Mweb Team
Some messages over the Easter weekend may not have been responded to immediately. We want to reassure you that Mweb is fully committed to providing support and will address every query without delay.
This is an automated follow-up to make sure you are fully supported. Please send a private message for any assistance. We’ll reply as quickly as possible.
Kind regards,
The Mweb Team
Mweb's reply07 Apr 2026, 08:47
Official
Hello Yolanda,
Some messages over the Easter weekend may not have been responded to immediately. We want to reassure you that Mweb is fully committed to providing support and will address every query without delay.
This is an automated follow-up to make sure you are fully supported. Please send a private message for any assistance. We’ll reply as quickly as possible.
Kind regards,
The Mweb Team
Some messages over the Easter weekend may not have been responded to immediately. We want to reassure you that Mweb is fully committed to providing support and will address every query without delay.
This is an automated follow-up to make sure you are fully supported. Please send a private message for any assistance. We’ll reply as quickly as possible.
Kind regards,
The Mweb Team