Shocking service from Mweb

It has now been over a week since i moved house and still Mweb cannot activate my service. I phoned them everyday last week and was told that it would be today, still waiting. "It has been escalated" or "it will be today" seems to be their standard response, at least you get **** to by a different person everyday. Reading the other reviews, this seems to be a common problem with Mweb. One would have thought this would have been an easy thing to sort out and i suppose it would be if you dealt with a service provider that actually cared about their customers.