Shocking service delivery Mweb Fibre & Vumatel

12 years as an mweb adsl customer, converted to fiber 2 months ago and it's been poor service delivery and lack of communication. *****ing my money no explanation or communication. Despite my several calls daily and copious emails that dont get delivered which I recently learnt the email address given has been out of service for a year. Vumatel you are next. Fibre supposed to be the better option over adsl. Well this statement is false especially if you go with mweb and vumatel. Next I am sending a full report of events detailing the incompetence and poor service delivery from both mweb and vumatel to the consumer board. In addition to the above a second hand router installed False advertising.