SHOCKING SERVICE

Very disappointing customer with MWEB. I was with MWEB for 2 years. Then I had to move I phoned them 2 weeks before I moved (July 2019) asked them to please activate my line at the new premises. Till this day I have not had any feedback what soever, I have sent emails, I have called them to explain my situation, they keep on debiting my account for the past 3 months for a service I never received. They now what to take me to the credit Bureau. NOT ON TERRIBLE AND SHOCKING