CB
Carol B
1 reviews | Active since Mar 2009
31 Oct 2016, 09:14
Shocking Service
<p>I have now been trying to get hold of someone at Mweb to assist me for one week. I have been emailing them everyday since last Monday, have received acknowledgements of receipt and even email back saying someone will call me shortly. Nothing!!!</p> <p>Mweb you have just lost a paying customer as I refuse to put up with this.</p>
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Mweb's replyOfficial
31 Oct 2016, 10:04Hi carolb
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply31 Oct 2016, 10:04
Official
Hi carolb
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,