Shocking Service

This is a warning to all consumers. DO NOT apply for lte with mweb. We have app**** 2 weeks ago and have had the modem for a week now with no internet. Everytime we phone we get told a different story. The latest is they sent us the wrong sim card and are now trying to figure out how to fix it. This morning they debit my account for internet we dont have (this is theft) we try to cancel the contract and get told we must pay R1500 for the modem which has never been used. We get no feedback, no answers to how they going to fix this and every time we phone we are on hold for 20 min. This is shocking on a whole new level. I am going fight this all the way as you cannot be doing this to consumers.