DK
Darry K

1 reviews | Active since Jul 2017

16 Feb 2018, 18:05

Shocking service

We have now been 2 weeks with no internet with mweb.This in not acceptable.I would not recommend them to anyone.

0
Replies (1)
Mweb
Mweb's reply21 Feb 2018, 13:54
Official

Good day Darry

Thank you for taking the time to raise this matter with us.
As per your discussion with our Customer Care representative, this matter is now being addressed.

I explained that this is linked to another HP that has been escalated.

We will remain in contact with you until this has been resolved.

We would like to apologise sincerely for your frustration.

Kind regards
MWEB Client Services

Best regards,