TC
Tatiana C
1 reviews | Active since May 2026
25 May 2026, 13:48
Shocking Service
Noone answers the phone and someone just ends the call after a few minutes. You can't even speak to a consultant! Shocking service!!
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
25 May 2026, 13:53Hi Tatiana,
We understand how frustrating it is when you need support and are unable to reach a consultant, especially when calls drop or end unexpectedly. This is not how receiving assistance should feel, and it’s not the experience we want customers to have. We are here to help and would like the opportunity to look into this further.
If you still require assistance, please send us a direct message on Hello Peter with a brief description of the issue you need help with, and the team will take a closer look and guide you on the best way forward.
Kind regards,
Mweb Team
We understand how frustrating it is when you need support and are unable to reach a consultant, especially when calls drop or end unexpectedly. This is not how receiving assistance should feel, and it’s not the experience we want customers to have. We are here to help and would like the opportunity to look into this further.
If you still require assistance, please send us a direct message on Hello Peter with a brief description of the issue you need help with, and the team will take a closer look and guide you on the best way forward.
Kind regards,
Mweb Team
Mweb's reply25 May 2026, 13:53
Official
Hi Tatiana,
We understand how frustrating it is when you need support and are unable to reach a consultant, especially when calls drop or end unexpectedly. This is not how receiving assistance should feel, and it’s not the experience we want customers to have. We are here to help and would like the opportunity to look into this further.
If you still require assistance, please send us a direct message on Hello Peter with a brief description of the issue you need help with, and the team will take a closer look and guide you on the best way forward.
Kind regards,
Mweb Team
We understand how frustrating it is when you need support and are unable to reach a consultant, especially when calls drop or end unexpectedly. This is not how receiving assistance should feel, and it’s not the experience we want customers to have. We are here to help and would like the opportunity to look into this further.
If you still require assistance, please send us a direct message on Hello Peter with a brief description of the issue you need help with, and the team will take a closer look and guide you on the best way forward.
Kind regards,
Mweb Team
TC
Tatiana C's updateReviewer Update
26 May 2026, 10:10It's doesn't look like Mweb trying to help at all, no one called me. Horrible service.
TC
Tatiana C's update26 May 2026, 10:10
Reviewer Update
It's doesn't look like Mweb trying to help at all, no one called me. Horrible service.
Mweb's replyOfficial
26 May 2026, 10:29 Hi Tatiana, Thank you for your message. A request has been submitted to the sales team to assist with providing available package options in the R300 price range and to get in contact with you as soon as possible on the number provided. The team will review suitable packages and reach out with the most appropriate options based on your requirements. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply26 May 2026, 10:29
Official
Hi Tatiana, Thank you for your message. A request has been submitted to the sales team to assist with providing available package options in the R300 price range and to get in contact with you as soon as possible on the number provided. The team will review suitable packages and reach out with the most appropriate options based on your requirements. Kind regards,
The Mweb Team
The Mweb Team