eM
ermanno M
1 reviews | Active since Apr 2018
23 Apr 2018, 12:33
SHOCKING MWEB SERVICE
Received the LTE Router some 10 days ago. Promised a call back from the technical department, still waiting some 7 days later. The service is disgusting, shocking to say the least. I'm a small one man business and it is effecting my income and costing me plenty. Seriously considering suing!
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
24 Apr 2018, 15:31Good day Ermanno65
Thank you for taking the time to raise your concern.
We're really sorry to read of you experience and will be investigating the sequence of events.
As discussed with the client service representative, this matter has now been addressed and the account has since reconnected.
If you experience any problems with your connection going forward, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply24 Apr 2018, 15:31
Official
Good day Ermanno65
Thank you for taking the time to raise your concern.
We're really sorry to read of you experience and will be investigating the sequence of events.
As discussed with the client service representative, this matter has now been addressed and the account has since reconnected.
If you experience any problems with your connection going forward, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services
Best regards,