Shocking cancellation policy

To whom it may concern, I requested to cancel my mweb account yesterday and was told that I have paid for May, but I will need to pay for June as well and my account will be cancelled end of June! This is shocking I am on a month to month contract, I have paid for May, we are only at the beginning of the month yet I must still pay for another month, but mweb can't take into consideration that I have no access to the Internet because I don't have a line so they are charging me for a service they cannot provide, you are *****ing from clients, if I was still making use of the service then I would understand, but as far as I'm concerned this is disgusting. I want my service cancelled immediately and you can have the month I have paid for May as I have not used the Internet since April! It is unacceptable for you to do this! If I was to sign up again this would put me off majorly and I would use another provider! Use your cancellation policy to your discretion and when a client is not able to use your service, which is out of my control give them the option to cancel immediately!!! Regards Kelly ****croft ***