1 reviews | Active since May 2018
Mweb must be the worst company I have ever had the displeasure of dealing with. You receive a mail about an account number from ********** The first problem is, you can not reply to the mail and query the issue. Secondly when you phone Mweb, the worst electronic answering machine system keeps you on the line for 10minutes with options, except the one you always need. When you chose a option, the person cant help you or put you through to the right person or department, so they put you through to switchboard so you can start the process all over.
Good day juan-van-zyl
Thank you for bringing this to our attention.
We would like to apologise sincerely for your frustration.
As per your discussion with our customer care representative, this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
Good day juan-van-zyl
Thank you for bringing this to our attention.
We would like to apologise sincerely for your frustration.
As per your discussion with our customer care representative, this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
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