Shifted cancellation out by a month
I received a cancellation notice from you saying the service would be cancelled on 31 December. You the proceeded to debit my bank account and when I queried why you said that it was a typo. Too bad, I guess? Cancel my service immediately!!!
Good day juan-labuschagne,
Thank you for taking the time to raise your concerns.
You have since been in contact with our cancellations team.
The line has been migrated back to Telkom immediately and feedback has been provided to you by our email team.
Please do let us know should you require any further feedback or assistance.
Kind regards
MWEB Client services
Good day juan-labuschagne,
Thank you for taking the time to raise your concerns.
You have since been in contact with our cancellations team.
The line has been migrated back to Telkom immediately and feedback has been provided to you by our email team.
Please do let us know should you require any further feedback or assistance.
Kind regards
MWEB Client services