Shaping on 150GB Capped ISP Account

I would like to make mention of the beyond poor service and quality, I receive from MWEB.<br> I have been a customer for the last few years. I was informed that the product I use is shaped. <br> However Mweb takes shaping on their ISP accounts to a new level. Paying nearly R900 a month for an account that might as well have a 50 ton weight attached to it. I have to phone the call center at least 5 times a week, to perform a refresh on the account. Shaping on ISP accounts is a fact of life, however Mweb does not even offer a unshaped product on a capped account. If I was downloading really crazy amount of data 200GB + then sure shape the account, however I am so over using MWEB as an ISP, it not even funny. I am merely writing this thread in the hopes that less people will be fooled into thinking the service of the product is on par. Soonest as I use another ISP all issues resolved, so this clearly rules out equipment issues or line problems.