C
Craig
1 reviews | Active since Sept 2026
01 Sept 2026, 16:43
Shakeel was able to ...
Shakeel was able to completely solve my issue and went above what was required to satisfy my problem where no other agent could
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Mweb's replyOfficial
01 Sept 2026, 16:59Hi Craig,
We're delighted to hear that he took ownership of your query and stayed focused on finding a solution when you had not received the outcome you needed previously.Going the extra mile to make sure a customer feels properly supported is exactly the kind of service we want to encourage. We'll be sure to pass your appreciation on to Shakeel and recognise the positive difference he made. We look forward to providing you with the same level of care in your future interactions with us.
A smoother way to stay connected to your service, right from your phone with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
We're delighted to hear that he took ownership of your query and stayed focused on finding a solution when you had not received the outcome you needed previously.Going the extra mile to make sure a customer feels properly supported is exactly the kind of service we want to encourage. We'll be sure to pass your appreciation on to Shakeel and recognise the positive difference he made. We look forward to providing you with the same level of care in your future interactions with us.
A smoother way to stay connected to your service, right from your phone with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Best regards,
Mweb's reply01 Sept 2026, 16:59
Official
Hi Craig,
We're delighted to hear that he took ownership of your query and stayed focused on finding a solution when you had not received the outcome you needed previously.Going the extra mile to make sure a customer feels properly supported is exactly the kind of service we want to encourage. We'll be sure to pass your appreciation on to Shakeel and recognise the positive difference he made. We look forward to providing you with the same level of care in your future interactions with us.
A smoother way to stay connected to your service, right from your phone with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
We're delighted to hear that he took ownership of your query and stayed focused on finding a solution when you had not received the outcome you needed previously.Going the extra mile to make sure a customer feels properly supported is exactly the kind of service we want to encourage. We'll be sure to pass your appreciation on to Shakeel and recognise the positive difference he made. We look forward to providing you with the same level of care in your future interactions with us.
A smoother way to stay connected to your service, right from your phone with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Best regards,