YM
Yvette M

1 reviews | Active since Oct 2016

11 Jun 2026, 12:33

Service was bad as 2...

Service was bad as 2-3 months later issues has not been resolved

0
Replies (1)
Mweb
Mweb's reply11 Jun 2026, 12:43
Official
Hi Yvette,

We understand how frustrating it must be to still have unresolved issues, especially when you’ve likely been expecting a resolution much sooner. Dealing with something ongoing for that long can be exhausting and very discouraging. This clearly hasn’t delivered the kind of experience you should be having, and it’s understandable why this would impact your confidence in the service.
We’d really like the opportunity to look into this further and help get it properly resolved for you. Please send us a direct message on Hello Peter with a brief description of the issue, and we’ll take it forward from there.
We’ll stay actively engaged on this with you to ensure it gets the attention it needs and is brought to a proper resolution.
Kind regards,
Mweb Team