1 reviews | Active since Apr 2017
SERVICE SUCKS
<p>Been without internet for 2 weeks.... mweb blames telkom and vice versa. Mweb fails to assist. After promising to sort out line I received a cancellation informing me that a months notice due. I have to pay for aprox 6 weeks internet after they fail to deliver? Dont recommend mweb at all.</p>
Good day eldrie8
Thank you for raising your concerns.
We have tried unsuccessfully to contact you since this complaint was posted.
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
There has been usage on the account from 1 April to 25 April 2017. We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced.
Kind regards
MWEB Client Services
Best regards,
Good day eldrie8
Thank you for raising your concerns.
We have tried unsuccessfully to contact you since this complaint was posted.
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
There has been usage on the account from 1 April to 25 April 2017. We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced.
Kind regards
MWEB Client Services
Best regards,