CM
Clara M
1 reviews | Active since Jul 2019
08 Jun 2026, 14:57
Service sucks!
Been on the phone for 2hours!!!!!!!! Do something about your billing department. In the meantime, your sales department calls get answered in no time. My account has been disconnected, and the account has been paid.
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
08 Jun 2026, 15:02Hi Clara,
We understand how frustrating this has been, especially after a long wait on the phone and still having your service disconnected despite having made payment.At this stage, we can confirm that the payment has not yet reflected on our system. Because of this, the account remains in a suspended status until the funds are received and allocated correctly.Once the payment reflects, the account will be updated and the service can be restored without delay.Kind regards,
The Mweb Team.
We understand how frustrating this has been, especially after a long wait on the phone and still having your service disconnected despite having made payment.At this stage, we can confirm that the payment has not yet reflected on our system. Because of this, the account remains in a suspended status until the funds are received and allocated correctly.Once the payment reflects, the account will be updated and the service can be restored without delay.Kind regards,
The Mweb Team.
Mweb's reply08 Jun 2026, 15:02
Official
Hi Clara,
We understand how frustrating this has been, especially after a long wait on the phone and still having your service disconnected despite having made payment.At this stage, we can confirm that the payment has not yet reflected on our system. Because of this, the account remains in a suspended status until the funds are received and allocated correctly.Once the payment reflects, the account will be updated and the service can be restored without delay.Kind regards,
The Mweb Team.
We understand how frustrating this has been, especially after a long wait on the phone and still having your service disconnected despite having made payment.At this stage, we can confirm that the payment has not yet reflected on our system. Because of this, the account remains in a suspended status until the funds are received and allocated correctly.Once the payment reflects, the account will be updated and the service can be restored without delay.Kind regards,
The Mweb Team.
CM
Clara M's updateReviewer Update
08 Jun 2026, 15:38POP was emailed.
CM
Clara M's update08 Jun 2026, 15:38
Reviewer Update
POP was emailed.
Mweb's replyOfficial
08 Jun 2026, 15:55Hello Clara
Thakn you so much for your efforts. The relevant team will allocate the POP ASAP.
Kind regards,
The Mweb Team
Thakn you so much for your efforts. The relevant team will allocate the POP ASAP.
Kind regards,
The Mweb Team
Mweb's reply08 Jun 2026, 15:55
Official
Hello Clara
Thakn you so much for your efforts. The relevant team will allocate the POP ASAP.
Kind regards,
The Mweb Team
Thakn you so much for your efforts. The relevant team will allocate the POP ASAP.
Kind regards,
The Mweb Team