vP
vipul P

1 reviews | Active since Dec 2012

26 Jan 2017, 12:12

service sucks 15 days down no active ADSL line

<p>Good day, i have put in arequest for a new 2Meg ADSL line on the 4 Jan 2017 and till today it has NOT been resolved. My phone bill to Follow up is costing me more then the LIne. Please can you step up your service and sop playing the blaming game with Telkom. Please sort this out. </p>

0
Replies (2)
Mweb
Mweb's reply26 Jan 2017, 12:30
Official

Good Day Vipul

Thank you for taking the time to raise your concerns.

It sounds as though you've had an unpleasant experience.

The query has been escalated to our sales Specialist and Sales management team for review.

Further feedback should be provided to your through the course of today.

Please bear with us during this time.

Kind regards
MWEB Client Services

vP
vipul P's update26 Jan 2017, 12:34
Reviewer Update

thanky you for the reply. i hope you come back with a good feedback and not the blaming stroy that i have been hearing all week.