AK
Adre K

1 reviews | Active since Jun 2015

17 Jun 2015, 11:23

Service Sucks

I am no sick and tired of mweb..... I have been battling for the last 3 weeks to sort out a data card first i got Cell C and it didnt work in my area as it should be as per map supp**** on mweb website - then i battled for about 2 weeks to sort this problem out and changed it over to Vodacom and that got delivered to me on 17th June and now I get told it will only be activated on the 1st of July ***... I need to do work from home and need this to be activated, I AM SO ****ED OFF WITH MWEB THEIR SERVICE IS PATHETIC, since when can you only activate simcards on the first of every month this is total ********

0
Replies (1)
Mweb
Mweb's reply17 Jun 2015, 14:06
Official
Hello adre143,

Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.

As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,