Service provider Mweb vuma

Item: Mweb
Rating: 1
Author: Venetia L

Hi, good day. I hope all is well. I trust all is good To whom this may concern I Venetia Levine Is a customer of mweb and to be honest they service are so bad I'm with them for somewhat 4/5 years now And always the same when you try to get hold of them and I've been trying to reach out to them since Friday the 30th of May 2025 It's Monday but no1 came back to me Friday my airtime ran out but the guy I spoke to, I told him about my issue and just when I wanted to hear what he saying my airtime was out but didn't have the decency to call back I've phone them again Saturday with data too but no respond I tried phone them this morning worth of R30 airtime out so I please wane expose them please if you could please help me with a sincere heart Hope you really do understand Miss me V.Levine

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Venetia L's updateReviewer Update

03 Jun 2025, 10:57

Hi again me on the same issue I had buy me again R90 worth of airtime just to get hold of my service provider still nothing of them they can't even make the effort to get intouch with me I bought R60 worth of data which I'm using now too but still nothing of them they did as I told in my previous review they had debit they monthy fee but they can't say they can't see that my internet is off but I'm struggling to get hold of them I'm working from home Friday I had a half day of work yesterday and today I can't work cause my internet is off but I did pay and I told this guy Friday about my issue but still nothing please or I think I must cancel my subscription with them

Venetia L's update03 Jun 2025, 10:57

Reviewer Update