D
D
1 reviews | Active since Aug 2026
29 Aug 2026, 10:06
Service overall from agents is good
Service overall from agents is good. But the provider struggles with consistent LTE speeds and signal. Premium prices are charged, with increases before one has had the product for a year.
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Replies (1)
Mweb's replyOfficial
31 Aug 2026, 10:14Hi D,
Thank you for taking the time to share your feedback. We’re pleased to hear that our agents have consistently provided you with good service.We also understand your concerns regarding inconsistent LTE speeds and signal, as well as the pricing and increases you’ve experienced. We recognise that reliable connectivity and getting value from your service are important, and your feedback highlights areas where your experience has not met expectations.For added convenience, you can stay in control of your Mweb services and account with the Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
Thank you for taking the time to share your feedback. We’re pleased to hear that our agents have consistently provided you with good service.We also understand your concerns regarding inconsistent LTE speeds and signal, as well as the pricing and increases you’ve experienced. We recognise that reliable connectivity and getting value from your service are important, and your feedback highlights areas where your experience has not met expectations.For added convenience, you can stay in control of your Mweb services and account with the Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
Mweb's reply31 Aug 2026, 10:14
Official
Hi D,
Thank you for taking the time to share your feedback. We’re pleased to hear that our agents have consistently provided you with good service.We also understand your concerns regarding inconsistent LTE speeds and signal, as well as the pricing and increases you’ve experienced. We recognise that reliable connectivity and getting value from your service are important, and your feedback highlights areas where your experience has not met expectations.For added convenience, you can stay in control of your Mweb services and account with the Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
Thank you for taking the time to share your feedback. We’re pleased to hear that our agents have consistently provided you with good service.We also understand your concerns regarding inconsistent LTE speeds and signal, as well as the pricing and increases you’ve experienced. We recognise that reliable connectivity and getting value from your service are important, and your feedback highlights areas where your experience has not met expectations.For added convenience, you can stay in control of your Mweb services and account with the Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team