IB
Issa B
1 reviews | Active since Sept 2023
05 Jun 2026, 15:13
Service is expensive...
Service is expensive Your whtsap chatting is mediocre But the gentleman on the phone is very helpful
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Replies (1)
Mweb's replyOfficial
05 Jun 2026, 15:41Hi Issa,
Thank you for taking the time to share your feedback with us. We’re really glad to hear that your experience with the consultant over the phone stood out positively, and we appreciate you recognising the assistance provided.
At the same time, it’s understood that your experience with WhatsApp support and overall value did not fully meet your expectations. Consistency across all support channels is important, and your feedback highlights where improvements are needed.
Your comments will be shared with our Service Quality Team for review and improvement, as strengthening responsiveness across all platforms remains a key priority.
Kind regards,
Mweb Team
Thank you for taking the time to share your feedback with us. We’re really glad to hear that your experience with the consultant over the phone stood out positively, and we appreciate you recognising the assistance provided.
At the same time, it’s understood that your experience with WhatsApp support and overall value did not fully meet your expectations. Consistency across all support channels is important, and your feedback highlights where improvements are needed.
Your comments will be shared with our Service Quality Team for review and improvement, as strengthening responsiveness across all platforms remains a key priority.
Kind regards,
Mweb Team
Best regards,
Mweb's reply05 Jun 2026, 15:41
Official
Hi Issa,
Thank you for taking the time to share your feedback with us. We’re really glad to hear that your experience with the consultant over the phone stood out positively, and we appreciate you recognising the assistance provided.
At the same time, it’s understood that your experience with WhatsApp support and overall value did not fully meet your expectations. Consistency across all support channels is important, and your feedback highlights where improvements are needed.
Your comments will be shared with our Service Quality Team for review and improvement, as strengthening responsiveness across all platforms remains a key priority.
Kind regards,
Mweb Team
Thank you for taking the time to share your feedback with us. We’re really glad to hear that your experience with the consultant over the phone stood out positively, and we appreciate you recognising the assistance provided.
At the same time, it’s understood that your experience with WhatsApp support and overall value did not fully meet your expectations. Consistency across all support channels is important, and your feedback highlights where improvements are needed.
Your comments will be shared with our Service Quality Team for review and improvement, as strengthening responsiveness across all platforms remains a key priority.
Kind regards,
Mweb Team
Best regards,