Service is BAD!!!!

It’s been a mission to get WiFi installed. I spoke to Jeff and he said he would be able to assist but failed. Done a follow up call (which he said he will call back but didn’t) and did nothing for my application. Agent after him said she can’t pick up my location but Jeff was able to. I spoke to Cloe next and she sounded like she would help and ask I send pictures and I did but hasn’t responded to my email. Created a whole new application and was tried to Mweb tried to debt me again and had sent proof of payment in May/June. It’s July and I’m still waiting and only been escalated now. Can I be assisted because I work from home and currently in need of WiFi