Service Delivery Complaint

Hi there

The past 2 months i have experienced the worst service delivery from Mweb. I keep on going back on forth with them to get my account sorted. I received the statement and still not sorted. Each time i call, no agent picks up or when they do, they put me on hold then hang up.

I need a consultant manager to call me asap to get my account rectified as this is causing me panic attacks . My Account Number is 624 36 003. listen to calls made since May when i upgraded my package to the one beginning in June. I AM NOT SETTLING THIS ACCOUNT UNTIL CORRECTION ARE DONE.