CVdW
Cornell Van der Walt

1 reviews | Active since Sept 2026

07 Sept 2026, 18:23

**** service and *****ulent

Mweb adds products to your name without your consent then have the guts to bill you for it and when you phone them to take it of they tell you you must pay a cancelation of R1730 and then they switch off your service tatally

0
Replies (3)
Mweb
Mweb's reply08 Sept 2026, 08:39
Official
Hi Cornell, 
We understand how concerning it is to see additional products reflected on your account and then experience further charges and a loss of service while trying to have the matter addressed.An escalation has been submitted to our Moving Team to look into the concerns raised regarding the products added to your account, the associated charges, and the impact this has had on your service. The team will review the matter and assist with getting the concerns addressed.Kind regards,
The Mweb Team

Best regards,

CVdW
Cornell Van der Walt's update16 Sept 2026, 19:25
Reviewer Update
So as you can see the dates its 8days later and Mweb still did nothing and even refuse to cancel my service so that i can get another service provider
CVdW
Cornell Van der Walt's update16 Sept 2026, 19:28
Reviewer Update
Are you always so useless as a company ? So unhelpful and arrogant treating consumers like they are trash ? Like you dont need them that Mweb will survive without consumers and you are doing us a favour ?