AN
Anele N
1 reviews | Active since Dec 2017
08 Jun 2026, 16:50
********** service
When I tell you they are the worst, I mean they are **********! Held for 2 hours only for the call to be dropped and I am still without connectivity since this morning, no reported connectivity issues in my area and an account that is up to date. Signing up is seamless, it’s the nonchalant customer service that comes after they have secured you as a client!
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Mweb's replyOfficial
08 Jun 2026, 16:58Hi Anele,
We understand your frustration, especially after spending hours trying to get through, being dropped, and still being without connectivity despite your account being up to date and no known outages in your area.To assist you properly and get this resolved as quickly as possible, please send us a private message with your Mweb account details so we can check your line status, run diagnostics, and escalate this to the correct technical team if needed.Once we have your details, we’ll be able to take this forward and work on restoring your connection.Kind regards,
The Mweb Team.
We understand your frustration, especially after spending hours trying to get through, being dropped, and still being without connectivity despite your account being up to date and no known outages in your area.To assist you properly and get this resolved as quickly as possible, please send us a private message with your Mweb account details so we can check your line status, run diagnostics, and escalate this to the correct technical team if needed.Once we have your details, we’ll be able to take this forward and work on restoring your connection.Kind regards,
The Mweb Team.
Mweb's reply08 Jun 2026, 16:58
Official
Hi Anele,
We understand your frustration, especially after spending hours trying to get through, being dropped, and still being without connectivity despite your account being up to date and no known outages in your area.To assist you properly and get this resolved as quickly as possible, please send us a private message with your Mweb account details so we can check your line status, run diagnostics, and escalate this to the correct technical team if needed.Once we have your details, we’ll be able to take this forward and work on restoring your connection.Kind regards,
The Mweb Team.
We understand your frustration, especially after spending hours trying to get through, being dropped, and still being without connectivity despite your account being up to date and no known outages in your area.To assist you properly and get this resolved as quickly as possible, please send us a private message with your Mweb account details so we can check your line status, run diagnostics, and escalate this to the correct technical team if needed.Once we have your details, we’ll be able to take this forward and work on restoring your connection.Kind regards,
The Mweb Team.