WV
Willem V
1 reviews | Active since Jul 2011
09 Mar 2026, 12:47
Security issue with email spam
My original problem was the fact you can't get hold of them. I have continously phoned them, for the last 5 days because nothing has been done to rectify my problem. The have a massive system problem, letting through large amount of Spam, even after blocking them. This is a very big security issue, and they can't seem to fix it.
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
09 Mar 2026, 12:51Hi Willem, thank you for sharing your experience. We completely understand how frustrating it must be to deal with ongoing spam and the difficulty in reaching support — especially given the security concerns this raises. Please be assured that the issue has been escalated to our technical team for urgent review. They will investigate the matter and take the necessary steps to address the spam and security concerns. We appreciate your patience while we work to resolve this and will provide feedback once the escalation has been reviewed. U^
Best regards,
Mweb's reply09 Mar 2026, 12:51
Official
Hi Willem, thank you for sharing your experience. We completely understand how frustrating it must be to deal with ongoing spam and the difficulty in reaching support — especially given the security concerns this raises. Please be assured that the issue has been escalated to our technical team for urgent review. They will investigate the matter and take the necessary steps to address the spam and security concerns. We appreciate your patience while we work to resolve this and will provide feedback once the escalation has been reviewed. U^
Best regards,
WV
Willem V's updateReviewer Update
09 Mar 2026, 12:52After 5 days of escalation, doesn't come forward as
WV
Willem V's update09 Mar 2026, 12:52
Reviewer Update
After 5 days of escalation, doesn't come forward as
Mweb's replyOfficial
09 Mar 2026, 12:58Hi Willem, please be assured that our team is actively reviewing your case and will provide updates directly to you as soon as there is progress. We appreciate your patience while we work to resolve this matter. U^
Best regards,
Mweb's reply09 Mar 2026, 12:58
Official
Hi Willem, please be assured that our team is actively reviewing your case and will provide updates directly to you as soon as there is progress. We appreciate your patience while we work to resolve this matter. U^
Best regards,