SD443973

I have logged a query on 16 November about the slow internet connection. Cell C have been in touch with me since then - checking the network coverage. Today Cell C also called me and told me that i dont have internet connection because i stay far from the tower and i can go ahead and cancel the contract. I asked the cell C agent to send Mweb a report explaining that i stay far from the tower but the agent said that it is not necessary and said that i can call Mweb myself and explain. I called Mweb and explained the tower issue but now Mweb want a ref number and a report from Cell C. i dont have that report. Please communicate with Cell C and cancel my contract