CT
Chester T
1 reviews | Active since Mar 2018
06 Mar 2018, 16:36
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Hie i received a call from Mweb consultants advising me of the account that is on arrears and hasn't been paid. Apparently i opened an account online, which has never been used but its owing about R800.00 and The gentleman rudely told me i will be listed in credit bureau. i then called back and i was told i will need to get an affidavit confirming i did not open an account with them.
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Mweb's replyOfficial
12 Mar 2018, 16:52Good day Twala474
Thank you for raising your concerns.
As per your discussion with our customer care representative, this matter has now been addressed.
Please forward a copy of your Identity Document and signed affidavit stating that you didn't process the online sign-up in order for us to assist you.
Assuring you of our best intention at all times.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply12 Mar 2018, 16:52
Official
Good day Twala474
Thank you for raising your concerns.
As per your discussion with our customer care representative, this matter has now been addressed.
Please forward a copy of your Identity Document and signed affidavit stating that you didn't process the online sign-up in order for us to assist you.
Assuring you of our best intention at all times.
Kind regards
MWEB Client Services
Best regards,