Say no to Mweb!

If I could give zero stars, I would. My experience as a new client with Mweb has been an absolute nightmare from day one. We signed up expecting a professional service, but instead, we’ve been met with total incompetence and "ghosting." The Issues:

Failed Installation: Despite being new clients, Mweb never sent anyone to handle the installation. We were left with a service we paid for but physically could not use because we couldn't connect.

Zero Communication: They do not answer emails. Period. You send queries into a void and never receive a follow-up.

The Refund Trap: After realizing the service was non-existent, we requested a refund. They asked for our documentation and banking details, which we provided immediately. It has now been two weeks with zero response and no money back.

Paying for Nothing: It is unacceptable to charge a client for "WiFi" when you haven't even bothered to complete the installation.

Verdict: Mweb is happy to take your money, but they have no interest in providing the service or returning funds when they fail. If you value your time and your money, look elsewhere. Their customer support is a ghost town.