WB
Winnie B
1 reviews | Active since Jul 2023
30 May 2026, 13:43
Sandiso was very hel...
Sandiso was very helpful and knowledgeable but it took a while to get Mweb to respond to my technical query
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
01 Jun 2026, 10:30Hi Winnie,
Thank you for sharing your feedback. It’s great to hear that Sandiso provided knowledgeable and helpful assistance once your query was attended to. We’re pleased that the support you received met your expectations and helped address your concerns.
At the same time, we understand that waiting longer than expected for a response to a technical query can be frustrating, and we appreciate you highlighting this aspect of your experience. Feedback like yours helps us identify opportunities to improve our responsiveness.
We’ll continue working to provide the knowledgeable support you experienced while reducing response times for customers who need assistance.
Kind regards,
The Mweb Team
Thank you for sharing your feedback. It’s great to hear that Sandiso provided knowledgeable and helpful assistance once your query was attended to. We’re pleased that the support you received met your expectations and helped address your concerns.
At the same time, we understand that waiting longer than expected for a response to a technical query can be frustrating, and we appreciate you highlighting this aspect of your experience. Feedback like yours helps us identify opportunities to improve our responsiveness.
We’ll continue working to provide the knowledgeable support you experienced while reducing response times for customers who need assistance.
Kind regards,
The Mweb Team
Mweb's reply01 Jun 2026, 10:30
Official
Hi Winnie,
Thank you for sharing your feedback. It’s great to hear that Sandiso provided knowledgeable and helpful assistance once your query was attended to. We’re pleased that the support you received met your expectations and helped address your concerns.
At the same time, we understand that waiting longer than expected for a response to a technical query can be frustrating, and we appreciate you highlighting this aspect of your experience. Feedback like yours helps us identify opportunities to improve our responsiveness.
We’ll continue working to provide the knowledgeable support you experienced while reducing response times for customers who need assistance.
Kind regards,
The Mweb Team
Thank you for sharing your feedback. It’s great to hear that Sandiso provided knowledgeable and helpful assistance once your query was attended to. We’re pleased that the support you received met your expectations and helped address your concerns.
At the same time, we understand that waiting longer than expected for a response to a technical query can be frustrating, and we appreciate you highlighting this aspect of your experience. Feedback like yours helps us identify opportunities to improve our responsiveness.
We’ll continue working to provide the knowledgeable support you experienced while reducing response times for customers who need assistance.
Kind regards,
The Mweb Team
Mweb's replyOfficial
01 Jun 2026, 10:31Hi Winnie,
Thank you for sharing your feedback. It’s great to hear that Sandiso provided knowledgeable and helpful assistance once your query was attended to. We’re pleased that the support you received met your expectations and helped address your concerns.
At the same time, we understand that waiting longer than expected for a response to a technical query can be frustrating, and we appreciate you highlighting this aspect of your experience. Feedback like yours helps us identify opportunities to improve our responsiveness.
We’ll continue working to provide the knowledgeable support you experienced while reducing response times for customers who need assistance.
Kind regards,
The Mweb Team
Thank you for sharing your feedback. It’s great to hear that Sandiso provided knowledgeable and helpful assistance once your query was attended to. We’re pleased that the support you received met your expectations and helped address your concerns.
At the same time, we understand that waiting longer than expected for a response to a technical query can be frustrating, and we appreciate you highlighting this aspect of your experience. Feedback like yours helps us identify opportunities to improve our responsiveness.
We’ll continue working to provide the knowledgeable support you experienced while reducing response times for customers who need assistance.
Kind regards,
The Mweb Team
Mweb's reply01 Jun 2026, 10:31
Official
Hi Winnie,
Thank you for sharing your feedback. It’s great to hear that Sandiso provided knowledgeable and helpful assistance once your query was attended to. We’re pleased that the support you received met your expectations and helped address your concerns.
At the same time, we understand that waiting longer than expected for a response to a technical query can be frustrating, and we appreciate you highlighting this aspect of your experience. Feedback like yours helps us identify opportunities to improve our responsiveness.
We’ll continue working to provide the knowledgeable support you experienced while reducing response times for customers who need assistance.
Kind regards,
The Mweb Team
Thank you for sharing your feedback. It’s great to hear that Sandiso provided knowledgeable and helpful assistance once your query was attended to. We’re pleased that the support you received met your expectations and helped address your concerns.
At the same time, we understand that waiting longer than expected for a response to a technical query can be frustrating, and we appreciate you highlighting this aspect of your experience. Feedback like yours helps us identify opportunities to improve our responsiveness.
We’ll continue working to provide the knowledgeable support you experienced while reducing response times for customers who need assistance.
Kind regards,
The Mweb Team