SA
Samantha A

1 reviews | Active since Oct 2013

16 Nov 2015, 15:42

RIPPING CUSTOMERS OFF

Good Afternoon, I have a Vodacom data account with MWEB. This is normally R99/pm for 2Gb. My account is normally only R99 today I receive an account of R1,047 I nearly had a heart attack.<br> I went 1Gb out of bundle and my bill comes to R1,047 if you compare that to a prepaid data bundle which costs you R149, this is blatant day light *******. I was advised but you pay just over R1 out of bundle rates, I think this is DISGUSTING.<br> <br> I want to warn the people out there, rather go buy the prepaid data bundles. AVOID DATA CONTRACTS at all costs because this is where they will rob you.

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Replies (1)
Mweb
Mweb's reply17 Nov 2015, 10:45
Official
Hello sammo24,

As per your discussion with our customer care representative, this matter has now been addressed.

Please do not hesitate to contact us should you require any further assistance.

Kind regards
MWEB Client Services

Best regards,