Request a refund on the 03/01/2026 and I didn’t receive, waiting period given was 10-15 working days.
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Mweb's replyOfficial
20 Mar 2026, 10:02
Hello Matshidiso. We understand how frustrating it can be to wait for a refund longer than expected, and we appreciate you bringing this to our attention. Your experience is important, and we want to ensure this is resolved promptly.
To assist you, we have requested that our Finance Team follow up on your refund request. They will reach out to you as soon as possible with an update.
We appreciate your patience while the team works to ensure your refund is processed efficiently and without further delay.
Kind regards, Mweb Team
Best regards,
Mweb's reply20 Mar 2026, 10:02
Official
Hello Matshidiso. We understand how frustrating it can be to wait for a refund longer than expected, and we appreciate you bringing this to our attention. Your experience is important, and we want to ensure this is resolved promptly.
To assist you, we have requested that our Finance Team follow up on your refund request. They will reach out to you as soon as possible with an update.
We appreciate your patience while the team works to ensure your refund is processed efficiently and without further delay.