GM
Gontse M

1 reviews | Active since Jun 2026

04 Jun 2026, 14:50

Regretting signing up with Mweb

This is by far the worst ISP I have ever used... They claim to have an active online chat platform, guess what? it doesn't work. Even better try call their call centre line will cut before you speak to an agent... Save your self the Trauma use your money elsewhere. Been struggling for more than 3 days to make payment cause their online link doesn't work

0
Replies (2)
Mweb
Mweb's reply04 Jun 2026, 14:55
Official
Hi Gontse,
 We understand your frustration, especially after several days of trying to make a payment without success and not being able to reach support through the chat or call centre. That’s understandably stressful, particularly when you’re trying to resolve something simple like a payment and the tools meant to help aren’t working as expected.We’d like to look into this properly for you and get it resolved as quickly as possible. Please send us a private message with your account details, so we can investigate the payment issue and assist you directly.Kind regards,
 The Mweb Team
Mweb
Mweb's reply04 Jun 2026, 14:57
Official
Hi Gontse,
 We understand your frustration, especially after several days of trying to make a payment without success and not being able to reach support through the chat or call centre. That’s understandably stressful, particularly when you’re trying to resolve something simple like a payment and the tools meant to help aren’t working as expected.We’d like to look into this properly for you and get it resolved as quickly as possible. Please send us a private message with your account details, so we can investigate the payment issue and assist you directly.Kind regards,
 The Mweb Team