Regretting signing up. Disgruntled customer

I really wish I read reviews before signing up with Mweb. I thought because they long in the game they would do a better job.

I requested a moving request it's been two months February and March and we still don't have WIFI. Their phones lines take forever to answer and they don't call you back so it's takes 20 to 30min for them to answer when they do they send you from pillar to post.

I am actually exhausted and it's the beginning of the 12 month contract I really regret signing up with Mweb. They bill you but there is no active service. Shouldn't they be more in touch with what's going on between the departmens. So many excuses.

1st it's send us your proof of residence 2nd it's you are owing (for what? I don't have WiFi!) 3rd Ask your old service provider to release ISP 4th We getting Vumatel to activate the line 5th it's the line is downgraded so it will be active in the new month

All in February and March and still don't have an active WiFi line but I must pay for April.

Honestly at this point I am just laughing to keep from crying.