M
Matshidiso
1 reviews | Active since Mar 2026
12 Apr 2026, 13:05
Refund noy received since January
Worse customer service ever, I haven’t received my refund since January and no one can assist, all they do is lie to keep you waiting.
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Replies (1)
Mweb's replyOfficial
13 Apr 2026, 10:58Good morning, Matshidiso,
We understand how frustrating this situation must be, especially after waiting since January for a refund and not receiving clear resolution despite follow-ups. Delays like this understandably create a lot of frustration and uncer*****y.
This matter has been escalated for the Finance Team to urgently review your account and provide you with direct feedback as soon as possible.
If you need any further assistance, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Tea
We understand how frustrating this situation must be, especially after waiting since January for a refund and not receiving clear resolution despite follow-ups. Delays like this understandably create a lot of frustration and uncer*****y.
This matter has been escalated for the Finance Team to urgently review your account and provide you with direct feedback as soon as possible.
If you need any further assistance, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Tea
Mweb's reply13 Apr 2026, 10:58
Official
Good morning, Matshidiso,
We understand how frustrating this situation must be, especially after waiting since January for a refund and not receiving clear resolution despite follow-ups. Delays like this understandably create a lot of frustration and uncer*****y.
This matter has been escalated for the Finance Team to urgently review your account and provide you with direct feedback as soon as possible.
If you need any further assistance, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Tea
We understand how frustrating this situation must be, especially after waiting since January for a refund and not receiving clear resolution despite follow-ups. Delays like this understandably create a lot of frustration and uncer*****y.
This matter has been escalated for the Finance Team to urgently review your account and provide you with direct feedback as soon as possible.
If you need any further assistance, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Tea