SJ
Sammy J
1 reviews | Active since Nov 2022
28 Apr 2026, 09:11
Refund
Dear Sir/Madam,
I am following up on my refund requested on 15/04, which I have still not received. Please confirm its status and provide a clear timeline for payment as a matter of urgency.
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Replies (1)
Mweb's replyOfficial
28 Apr 2026, 09:18Hi Sammy,
Thank you for following up with us regarding your refund request. We understand how important it is to receive clear updates on outstanding refunds, and we appreciate you bringing this to our attention.
We can confirm that your refund request, submitted on 15/04, has been successfully processed. The payment will reflect within the next 3 to 5 business days, depending on your bank’s processing timelines.
Your feedback regarding the need for timely communication will be shared with our Service Quality Team for review, as it helps us strengthen our processes and customer experience.
If you need any further assistance, please feel free to reach out via Hello Peter and our team will gladly assist.
Kind regards,
Mweb Team
Thank you for following up with us regarding your refund request. We understand how important it is to receive clear updates on outstanding refunds, and we appreciate you bringing this to our attention.
We can confirm that your refund request, submitted on 15/04, has been successfully processed. The payment will reflect within the next 3 to 5 business days, depending on your bank’s processing timelines.
Your feedback regarding the need for timely communication will be shared with our Service Quality Team for review, as it helps us strengthen our processes and customer experience.
If you need any further assistance, please feel free to reach out via Hello Peter and our team will gladly assist.
Kind regards,
Mweb Team
Mweb's reply28 Apr 2026, 09:18
Official
Hi Sammy,
Thank you for following up with us regarding your refund request. We understand how important it is to receive clear updates on outstanding refunds, and we appreciate you bringing this to our attention.
We can confirm that your refund request, submitted on 15/04, has been successfully processed. The payment will reflect within the next 3 to 5 business days, depending on your bank’s processing timelines.
Your feedback regarding the need for timely communication will be shared with our Service Quality Team for review, as it helps us strengthen our processes and customer experience.
If you need any further assistance, please feel free to reach out via Hello Peter and our team will gladly assist.
Kind regards,
Mweb Team
Thank you for following up with us regarding your refund request. We understand how important it is to receive clear updates on outstanding refunds, and we appreciate you bringing this to our attention.
We can confirm that your refund request, submitted on 15/04, has been successfully processed. The payment will reflect within the next 3 to 5 business days, depending on your bank’s processing timelines.
Your feedback regarding the need for timely communication will be shared with our Service Quality Team for review, as it helps us strengthen our processes and customer experience.
If you need any further assistance, please feel free to reach out via Hello Peter and our team will gladly assist.
Kind regards,
Mweb Team