Reference number:***

I filled a report on this very platform couple of weeks ago about my unhappiness with my contract(network and billing)<br> <br> A technician from Cell C came to my house and a report was filed and then got a call from Chantel(Networks Department) on the 10th of this month a to confirm the following:<br> 1.They are aware that the tower in my area is congested and it has been escalated to their planning department.<br> 2.Which in turn needs to schedule for an upgrade on it.<br> 3.Unfortunately there is nothing else they can do on their side for now until the tower has been upgraded.<br> 4.Reference number I was given is ***.<br> I am not prepared to wait for something I am not sure when it will be done and I am currently paying for a service that I am not getting at all.<br> I then just received a call from Abdul who told me that a technician from Cell C needs to come to my house AGAIN for the same thing that was done already.<br> <br> I suggest someone assist in getting this issue sorted as soon as possible because I need internet access at home.<br> By the rate I am going with both Cell C and MWEB I want nothing to do with this anymore and want this issue sorted NOW!!!