RS
Rowan S

1 reviews | Active since Dec 2015

21 Dec 2015, 15:13

Reduce speed of PREMIUM UNCAPPED internet package

To whom it may concern

0
Replies (1)
Mweb
Mweb's reply21 Dec 2015, 15:53
Official
Hello rouky89,

Thank you for taking the time to raise your concerns.

Our customer care representative has since been in contact with you.

He has explained the thresholds and 30 day rolling window to you.

An email consolidating this information has also been sent to you.

Please do not hesitate to contact us should you require any further feedback or assistance.

Kind regards
MWEB Client Services